Return Policy

 

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to request a refund.

Returns

Tesséra Naturals stands behind our products 100% and offers a 30 day money-back guarantee. We want you to love our products as much as we do. If you are not satisfied with your purchase for any reason, even if you’ve used the entire product, we will be happy to issue you a full refund within 30 days of delivery.

To initiate a refund, please email us at returns@tesseranaturals.com or use our Contact Us page. We require a receipt or proof of purchase to accompany your return.

After we have received your request, we will send you an email within 24 hours to notify you that your refund has been processed.

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